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Hospital & Clinics
Organize and manage patient flow effectively; make the OPD visit experience comfortable and convenient for your patients. The system takes care of all touch points in the patient’s journey right from booking an appointment remotely or walk-in for registration to arrange follow-up appointments before leaving. Patients are largely benefited with reminders of scheduled visits, information about queue status and their queue position, explained waits and reduced time spent on non-clinical activities. The other features of the system helps to manage unanswered calls, inform patients of emergency situations, Doctor’s temporary unavailability, handling priority or emergency cases, intra-OPD transfers, etc.
Banks & Financial Institutions
Predict arrivals, Route traffic, maintain Service level efficiencies and optimize Utilization. QMAGIK is ideal for Banks and Financial Institutions where people have to wait in long queues to avail services. It allows customers to maintain their position in queue without having to stand in lines. GTI's QMAGIK helps route traffic and customer flow within a bank's branch. Historical and real-time data analysis helps predict arrivals and add or reduce counters thus keeping utilization levels optimum without compromising service quality.


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